Privacy Policy

for Publications & Direct Mail

Industries Served

The Form House recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website at www.TheFormHouse.com (“Website”), you agree to this Privacy Policy.

This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual (“Personal Information”), when you visit and/or use our Website, or when you purchase and/or use our products or services. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Return Policy (Calendar Products)

Due to the highly personalized nature of these products, all sales are final. Prior to production of your order, you are emailed a proof of your order which includes one name from the recipient list you provided, along with the logo provided. Your response to this email approves your job for full production, and as such, you agree to pay in full by the payment terms set herein.

Payment Terms (Calendar Products)

Orders less than $2,000 require payment in full by credit card prior to production. Orders greater than $2,000 require 50% deposit by credit card prior to production with the remaining due net 15 days by check or credit card.

Information We Collect

Information Collected Automatically: Whenever you visit our Website, we automatically collect some information about your transactions with us, and your use of our Website. For example, we automatically collect your IP address, for The Form House internal use only, such as to help us diagnose problems with our server and administer our Website. We also automatically track certain information about your activities on our Website such as the type of web browser you are using and click stream data. If you are a registered The Form House customer, we link this automatically-collected data to the Personal Information we collect about you described below. We use this linked information to do internal research on your interests and to help us better understand and serve you. Information You Send To Us: If you choose to provide us with Personal Information, such as by sending us an e-mail or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. Information About Your Transactions With Us: In addition, we collect your order information and purchase and payment history.

Cookies and Similar Files

Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, The Form House assigns you a unique customer code and record locater. Information about your activity on our Website can then be included in your customer record, which is stored within the Form House firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.

Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.

Use and Disclosure of Information

We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.

We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, The Form House reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of The Form House or others. In addition, it is possible that in the future another company may acquire The Form House or its assets. It is also possible that The Form House may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of The Form House’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.

Communications from The Form House

If you do not want to receive emails from The Form House about products and services that may be of interest to you, simply indicate this preference by sending an email to info@theformhouse.com. Even if you choose to be removed from this list, we may still communicate with you using your email address regarding your use of our Website, your orders or your account.

Website Security

We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website. When you establish an account at The Form House, you choose a password to help protect your account information.

The Form House sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when ordering. If you receive a confirmation for an order you did not place, please e-mail us immediately at info@theformhouse.com.

Changes to this Privacy Policy

This Privacy Policy was last modified on October 15, 2010. The Form House may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

How To Contact Us

The Form House
4546 W. 47th Street
Chicago, IL 60632
ph: 773-329-4717
fx: 773-254-1474
info@theformhouse.com